The high price of turnover is the third major reason that retention is so important. Employee turnover involves three types of costs, each of which negatively affects a company’s bottom line!
1. Opportunity costs : including customer satisfaction, the overall workload and the employees morale. Will other employees consider quitting if their co-workers are […]

HAPPY VALENTINE’S DAY!!
Everyone understands that customer satisfaction is one of the most – if not the most – important factors in business survival and growth. This is another reason that retention is so critical.
Simply Stated: Employees who are satisfied with their work, their company, and their boss are more likely to create and […]